Investing in an ERP solution is a critical decision for SMB´s and enterprises. Selecting the right solution is key to guarantee the achievements of short and long-term objectives.
There are multiple solutions at the ERP landscape. For this reason, choosing an ERP could be a complex process for any company.
In this article I will evaluate five capabilities of Microsoft Dynamics 365 from the point of view of a company to discover the main benefits of choosing the leading Microsoft ERP solution.
1. Everything works in the cloud
Some companies spend a big amount of their budgets in technical upgrades. With Microsoft Dynamics 365 everything works in Microsoft cloud which guarantees upgrades and hotfixes directly so there is no need for costly multi-year upgrades. Furthermore, Microsoft is not only in charge of upgrades, but also brings backups of your critical business information across multiple data centers throughout the world as well.
How does it benefit my company? In this order, we save costs associated with operational and maintenance processes. Also, we will avoid the fixed costs associated with on-premise hardware since Microsoft manages it. In addition to this, the automated upgrades ensure the solution will be in the latest available version.
2. CRM and ERP in one integrated system
Customer Relationship Management (CRM) and Enterprise Resource Planners (ERP) systems into an all-in-one environment. In this order, Microsoft Dynamics 365 allows us to integrate sales, marketing and customer service data and processes.
How does it benefit my company? Plan, execute and measure campaigns, from start to finish, closing more sales and achieving higher customer satisfaction. In the same way, we will access critical business information to accomplish more consistent sales interactions while capturing every touch point with our clients to enhance our decisions.
3. Office 365 and Microsoft Dynamics 365 work together
A critical plus for Microsoft Dynamics 365 is that Microsoft´s infrastructure allows seamless sync with any other Windows applications. Considering this, the integration of Office 365 and Microsoft Dynamics 365 allows users and companies to obtain unique capabilities in different scenarios in order to increase productivity and efficiency. In particular, includes apps such as: SharePoint Online, OneDrive, Skype for Business, Yammer,
Power BI, Word, Excel, PowerPoint and Outlook.
How does it benefit my company? Integrating Microsoft Dynamics 365 and Office 365 we don’t have to switch between apps to view critical data for our decision-making process. For example, without leaving our e-mail inbox, we can check the inventory, create purchase orders, view customer’s data, update quotes and make decisions even from a desktop, tablet or a mobile device.
4. Business Intelligence to obtain powerful insights
Microsoft Dynamics 365 comes with Power BI, a powerful business intelligence tool that brings robust and interactive reports across your organization. Particularly, Power BI is empowered with Cortana artificial intelligence to deliver precise insights, so you are always one step ahead making impactful business decisions.
How does it benefit my company? Microsoft Dynamics 365 integrates Power BI natively. These robust business intelligence capabilities allow us to obtain real time insights across organization’s departments, in order to create powerful dashboards, reports and enhance strategic planning.
5. Familiar workspace
In a digital transformation process, companies faace obstacles such as a resistance to change or a long learning curve. Although, every ERP system requires users to be trained to obtain the best results, Microsoft Dynamics 365 brings a familiar workspace and a simplified interface that make the learning curve shorter and adoption faster.
How does it benefit my company? For every company, employees represent a relevant factor for the decision-making process. Under those circumstances, the ease of use in new tools implies a competitive advantage. Considering this, Microsoft Dynamics 365 offers a friendly user experience in an intuitive environment to accelerate the user adoption.
Microsoft Dynamics 365 has many complex capabilities for your company, that will undoubtably benefit your business. I hope this article has helped provide a better understanding of the capabilities that Microsoft Dynamics 365 provides to organizations such as yours.
If you require more details about Microsoft Dynamics 365 solutions, feel free to fill out our form and one of our experts will contact you.
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