Solutions

Microsoft Dynamics 365
Field Service

Will help you enhance on-site resource productivity

When you need it, where you need it, improve your field operations with the right tools to reach the estimated efficiency and productivity to meet your customer expectations.

Microsoft Dynamics 365
Field Service

Integrate your Operations

Integrate your Operations

  • Provide your customers with proactive updates, self-service portals and real-time resource tracking.
  • Turn finished work orders into customer invoices for billing, delivering a smooth experience at every level.
Drive

Drive

  • Provide your team and field resources a Mobile App that delivers real-time information and insights across all devices and platforms.
  • Ensure real-time secure communication and collaboration between your team, field agents and customer service with the seamless Office 365 Integration.
Efficiently manage your mobile workforce

Efficiently manage your mobile workforce

  • Microsoft Dynamics 365 for Field Service allows organizations to efficiently manage large workforce ensuring exceptional deliverability of products and services directly to their customer locations.
  • Obtain a complete view of your field workforce by looking at their detailed schedules, assigned work or a map view by hours, days, weeks or months. Enhance your team with the tools to respond to customer requests quickly and appoint the most qualified resource for the job.
Optimized scheduling

Optimized scheduling

  • Optimize real-time communication and collaboration among field agents, customer service and dispatch.
  • Improve your service schedule with an effective routing, right resource skills and shortening travel time.
Improve operational efficiency

Improve operational efficiency

  • Detect and diagnose issues in advance utilizing real-time Business Intelligence and then dispatch a resource only if needed.
  • Increase field resource utilization providing them real-time support with comprehensive analytics, improving resolution time.

Pricing

Microsoft Dynamics 365
Field Service

From

$95

Per user/month

Microsoft Dynamics 365
Remote Assist

From

$65

Per user/month

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